Company Info for aus.com | IcebreakerMembers
As a Global Security Operations Center (GSOC) Analyst, I specialize in supporting high-profile clients through comprehensive incident recognition, intelligence analysis, and emergency response. I excel at monitoring global events, assessing risks, and communicating impactful insights to stakeholders across diverse business functions. With expertise in managing access control, CCTV systems, and security platforms, I ensure operational excellence while responding to crises and maintaining organizational resilience. My proactive approach, critical thinking, and ability to thrive under pressure enable me to deliver timely solutions in dynamic environments. I contribute to achieving strategic security goals by being dedicated to collaboration and effective communication.
A highly skilled and dedicated Security Analyst with over 12 years of experience now with Allied Universal, US, I bring a strong background in security operations, customer service, and emergency management. I am proficient in monitoring and coordinating security systems, including Pro-Watch, exacqVision, SureView Immix, and various web-based applications like NC4 and SSF Locator. My ability to manage security operations for large organizations, including responding to emergencies, coordinating with local authorities, and ensuring seamless communication between teams, has consistently demonstrated my problem-solving and leadership abilities.
In addition to my technical expertise, I possess a high level of fluency in English and Spanish, enabling me to provide excellent customer service and collaborate effectively with diverse teams and clients. My strengths lie in my attention to detail, proactive monitoring of critical systems, and my passion for delivering exceptional customer service. I have a proven track record of working both independently and as a team player, demonstrating outstanding communication skills and the ability to think quickly under pressure.
With a solid foundation in data entry and documentation and an understanding of industry-standard software like MS Office 365 and Win10 OS, I am adept at efficiently managing multiple tasks in fast-paced environments. Whether monitoring security incidents, dispatching emergency teams, or conducting thorough research to assess potential risks to company assets, I consistently deliver results in line with organizational goals. 
Solution providing physical security professional with over 2 decades of service to clients with 3 (Apollo, Allied, Securitas) domestic and international security contractors.
Working daily monitoring all FAS Library locations via CCURE 9000 Building Access Management software and Xprotect Camera Array in a highly visible, sensitive, client facing and customer service based environment at Harvard University. Advocated for open access to educational opportunities at Harvard University through evangelism and using data to show inequities in a majority minority, majority immigrant work unit. ALM '17.
Was elected twice by peer vote, back to back, to represent work unit, negotiating an extension agreement during peak COVID19 pandemic, achieving the same bonus for all irrespective of time worked during COVID (each employee got the max offer), as well as a full fledged 4 year agreement which included a 13% raise in a single calendar year, protected seniority, and maintained free family medical for our work unit.
Other unions and work units took 2.7% and 3% wage increases during 9% inflation.
Made history with the first no vote at Harvard. Worked tirelessly to break down contract line by line by cross referencing it against security CBAs and Harvard contracts highlighting issues vs. Harvard's Wage and Benefit Parity Policy, bundling the distilled insight into proposals and presenting them throughout both negotiations.
• Student of employment law both at the federal and state level
• Intimately familiar with NLRB, NLRA processes and procedures
• Background in studying management and labor related issues, FLSA, HR requirements
•Intimately familiar with grievance, arbitration, and the pros/cons of union involvement
• Strategic Management Professional Certificate 2014, Harvard University, at a 98% Discount
• Completed Graduate Program in Management 2017, Harvard University, at a 98% Discount
• Strengths include strategy, presentations, persistence & passion to win.
• Physical security professional (Audit, Security Strategy and Design, Penetration Testing)
• Consulting experience with entrepreneurs in manufacturing, chemical, fashion, food sectors.
• Worked for an Afro-Brazilian NGO Fund
• Wants to work with others who are not afraid to think BIG.
• Quick learner, always tinkering, curious, determined.
• Not afraid to earn his keep, work hard, or start at the bottom.
Specialties: Physical Security Strategy, Physical Security Audit, Evangelism, Presentations, Negotiation, Asking the Right Questions, Listening to the Customer, Leading by Example 
Owner of strategy for on-demand generation of Business Intelligence Data, Integrate Public Safety Technology, Business Applications, Network Infrastructure and Interdepartmental Technology.
Develop strategy for launching new technologyplatforms, deploying network infrastructure, data storage ensuring leading edge advantage. From data storage, business analytics, dashboards, infrastructure upgrades, CCTV, social media monitoring, digital media infrastructure, events technology, visitor management programs for IT and supporting departments.
Owning testing, procuring, bidding, and implementation of technology projects, as well as working with Internal departments to secure the necessary assets for technical requirements of business and project initiatives
Massachusetts Large Venue Security Public Safety Committee (Sub Member)
(Chemical, Biological, Radiological, Nuclear)- CBRN Response, Mass Casualty Decontamination, Hazmat Technician, Pubic Safety Expert, IT Networking, Infrastructure, Database Management, Project Management for Budgets over 2 Million Dollars, Aviation Physical Security, Large Venue Security.
Command Center operations, Personnel, Security Technologies, Radio Communications, Public Safety Capital Projects, Research & Development of Programs and Technology. Introducing such things as Social Media Monitoring, Real time Analytics, Mobile Operations Center platforms, Highly Encrypted Wireless Technology for security devices, a new private Digital Mobile Radio Network, a new Fiber Optic Infrastructure at the Boston Common Garage, and a new Emergency Call Box Network at the Boston Common Garage. Implementing Capital Projects like, cutting Edge Fiber Optic Solutions for Distributed Antenna Services.
Evolve the reliance of technology to achieve business objectives through leveraging existing security technology and video analytics to improve business decisions, such as Pathway Directions, customer interactions, traffic flow during events.
Asked to speak at multiple industry seminars and conferences to include “Responding to an Active Shooter”, “Data behind 24/7 Software platform and Analytics”, S3 Smart Security Conference”.
Created a ground breaking service in the Security and Convention industry providing real time analytics using security cameras to deliver fully applicable business analytics to help in planning and drive up revenue for clients and exhibitors as well as source internal capabilities to the most efficient use. 
