Provide Premium Technical Support with AppHelp | Icebreaker

Provide Premium Technical Support with AppHelp | Icebreaker

Members

Philippe Dumont

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With a strategic focus on forensic analysis and supplier management, my role at CanadaOne Auto empowers the organization to reclaim significant overcharges and uphold stringent compliance across multiple locations. Our team's forensic scrutiny uncovered $280,000 in overcharges, leading to pricing renegotiations and the establishment of industry best practices. In steering a $10 million annual natural gas and electricity procurement contract, I harnessed my supply chain and investigative analysis expertise to enhance operational efficiency. This initiative, marked by meticulous governance and adherence to financial accuracy, reflects my commitment to driving fiscal responsibility and integrity within the procurement landscape. The most valuable contribution I give to an organization is as an Analyst and as a Data Storyteller. As an Analyst, I identify trends and oddities within raw data, irrespective of direction. I have a willingness to seek with an open mind and intentional objectivity. I strive to use emotional intelligence while navigating ambiguity and the human element. As a Data Storyteller, I give meaning and relevance to data found, in view of business objectives. I present the appropriate message(s) to diverse audiences, using data analysis, data visualization, and qualitative and contextual analysis. I ensure information communicated, written and verbally, to the audience is perceived and understood as I intended.

Cathy McKee, CRHA

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After getting an MA in Interpreting and Translating, I never imagined I would end up working in People & Culture in the tech industry in Montreal... but I'm here and loving it! Building on a decade of HR experience, including: coaching, training and supporting managers; implementing and streamlining systems, processes and policies; building successful onboarding programs; partnering effectively with all levels of leadership; and all the other pieces that come with leading people operations for large engineering groups! For some random fun facts, feel free to reach out and ask me about my time as a "wrecking ball" on my rugby team, working in sales in the wine industry in the north of Spain or visiting the 'belly button of the world', Easter Island!

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AI-driven Value Creation Practice Lead for PE & VC | Marketing, Analytics, Privacy | Adjunct Professor

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Engineering Manager

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Engineering Leader at Stripe

Saksham Sachdev

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AI Engineering Lead @ Superblocks // Ex-Meta, Ex-Google

Dave Vasilevsky

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Working in Go, Scala and Ruby to build large-scale distributed storage systems

Lorne Kligerman

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Product Leader (ex Shopify & Google) | Commerce | Logistics | Cloud Compute & Networking | SaaS | Empowering customers to do what they do best

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I'm an experienced product executive with a proven track record of building world-class B2C, B2B, and B2B2C products. In 2022, I joined Product School full-time as their VP of Product (Enterprise) to set up a strong foundation for Product School's growth in enterprise training. In 2020, I co-founded Bloom and led our engineering, product, and design teams. Bloom offered the world's first comprehensive set of cohort-based programs designed to prepare professional retirees for a fulfilling retirement, with support from certified retirement coaches, and a likeminded community. Before co-founding Bloom, I was CareGuide’s VP of Product & Design. CareGuide is a portfolio of 26 online marketplaces (petsitter.com, housekeeper.com, sitter.com, etc.) with a mission to pair families and businesses with great care providers. We grew our marketplace to 7,400,000 registered members with more than $140,000,000 in processed payments. Prior to CareGuide, I was CrowdRiff's Head of Product and my team built the world's first AI-powered visual content marketing platform used by the world’s best travel and tourism brands such as Visit California and Zürich Tourism. Before joining CrowdRiff, I led the product innovation team at Financeit powering over 7,800 merchants and $3 billion in payment plan applications. In 2015, I led “Shopify for Startups” program and worked with Shopify’s business and engineering teams to build a world-class developer ecosystem (crucial to Shopify's path to IPO). I worked with more than 400 app partners all around the world to help them build and scale their products. My team and I managed the growth of the Shopify App Store leading to a 84% increase in revenue, 1250 more published apps and a 32% increase in merchant app spend. Prior to starting my career in Product Management, I worked as a Software Engineer and API Engineer at Fortune 500 companies like Google, Series B/C organizations like AppDirect and startups like Tradable Bits. Let's work together and transform your company into a high-performing, customer-centric, design-driven, and product-led organization 🚀