Company Info for activatecare.com | Icebreaker

Company Info for activatecare.com | Icebreaker

Members

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Digital technology leader with a proven track record in building, leading, and supporting diverse, geographically distributed teams to deliver high quality products via a collaborative environment centered around constant iterative improvement. * Excel at translating business objectives and processes to effective cross-functional leadership and execution * Hands-on expertise in architecting, building, and optimizing SaaS systems running on cloud infrastructure * Formal training in research, machine learning, data science, and related techniques

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MBA Candidate @ MIT | Software Eng taking a detour

Eileen Peng, MBA, PMP

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I am excited by meaningful technology that improves lives and makes the world better. Experienced healthcare implementation manager with a passion for technology. Experienced in SaaS implementations in large, complex healthcare systems. Previously oversaw the implementation and post implementation of patient self-service solutions in the Department of Veterans Affairs - over 700 facilities across the U.S. Certified Project Management Professional (PMP) and Scrum Master. Fluent in Mandarin Chinese and advanced Japanese.

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Senior Product Designer with 10 years of experience crafting user-centered, visually compelling designs that drive business growth. I have experience in Healthcare, Education, HR Tech, Outdoor Sporting Goods, and Data Analytics. Select Career Highlights: • Led a critical UX research initiative and prototype development that significantly shaped AnswerRocket's flagship product, Max. This work had a substantial impact on the company's core offering, contributing to a $19 million annual revenue. • Successfully designed and sold two comprehensive Design Systems to C-suite leadership, advancing them from concept to implementation. These systems significantly reduced design and development maintenance costs, positioning the organization for scalable growth. • Led a comprehensive initiative at Activate Care to develop a scalable and cohesive design strategy with a strong emphasis on accessibility for patient-facing applications. This effort ensured the platform adhered to inclusive design principles, enhancing usability for all users while supporting long-term scalability and growth. • Mentored more than 50 UX students, equipping them with the skills to launch successful careers in product design, with graduates contributing to major companies such as Facebook, Google, Airbnb, IBM, and Microsoft. • Facilitated UX workshops that elevated the organization’s UX maturity from "Absent" to "Emerging" (as defined by the 6 Levels of UX Maturity framework). • Collaborated directly with the People Ops teams at Airbnb and Eventbrite while at Continu to design, test, and build the inaugural version of a Learning Management System (LMS) and Learning Tracks, tailored to meet the specific needs of their users. Design Skills: Wireframing, Prototyping, UX Research, Design Systems, Usability Testing, Design Thinking, WCAG Standards, Design Workshops, Information Architecture, Visual Design, Product Vision, Design Mentorship, Interaction Design, Time Management, Design Critiques, Presentations, HTML/CSS. Tools I use in my work: Figma, Adobe Suite, HTML/CSS, Miro, User Testing, User Interviews, Zeplin, Zeroheight, Github, Maze, Lyssa, Jira, Confluence. contact me: cgillisdesign@gmail.com