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Home - ActionLink | Icebreaker

Home - ActionLink

Home - ActionLink

ActionLink forges unity between manufacturer ambition, retailer vision, and shopper expectation to guide purchase decisions and drive conversion.

2 members

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actionlink.com

Members

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Driven professional with over 12 years of increasing responsibility in staff development, program administration, process improvement, operations, community management, and information security compliance. I've worked alongside companies like Samsung, VIZIO, Microsoft and Nestle. I am highly skilled in building something and going from 0 to 1. Highly skilled in content development, creating learning programs and initiatives, public speaking, and leveraging learning solutions to achieve set goals. Demonstrated success in establishing best practices to sustain business goals, information security, advance training initiatives, community development initiatives and operations management.

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I am a motivated and skilled individual seeking new opportunities in IT support. Through completion of the Google IT Support Professional Certificate, I further developed skills in customer service, networking, operating systems (Windows and Linux), system administration, and security. My training included hands-on practice in these areas. I'm passionate about continuously learning in the IT field and support people solve their technical problems. I also operate a private ACT/SAT prep company to help high school students pursue their collegiate dreams. SKILLS: Basic computer architecture, operating systems (Windows, Linux, MacOS), remote connection and virtual machines, computer networking, software management, troubleshooting and customer service, routing concepts, VPNs and proxies, permissioning, package and software management, resource monitoring, systems administration, configuration, centralized management, implementing/managing directory services, data management and recovery, IT security, cryptology/encryption, hashing, network security